better living made simple
Updated & effective as of 17 April 2017
1. We are IRES Fund Management Limited, a company incorporated under
the laws of Ireland under company number 539306 with our registered
office at Unit 4B Lazer Lane, Grand Canal Square, Dublin 2, Ireland
(“we” “our” or “us”).
1. We are the investment & property manager of Irish Residential
Properties REIT plc (“IRES REIT”), a company incorporated under the laws
of Ireland under company number 529737 and also provide services to
IRES REIT’s subsidiary IRES Residential Properties Limited (“IRES
Residential Properties”), a company incorporated under the laws of
Ireland under company number 552768.
2. This means that if you are a customer of IRES REIT or IRES
Residential Properties, including a tenant or prospective tenant, your
day to day dealings with IRES REIT and IRES Residential Properties, as
applicable, take place through us.
3. References in this Privacy Statement to “IRES” mean either IRES
REIT or IRES Residential Properties Limited with whom you have a
relationship. For instance, if you applied to rent, or rented, an
apartment from IRES REIT, references to IRES mean IRES REIT.
4. We and IRES are joint data controllers, each independently
responsible for protecting your data if you are an IRES customer, such
as a tenant or prospective tenant. Accordingly, you can exercise your
data protection rights against either us or IRES, with respect to the
personal data we process as a part of the services which we provide to
IRES, as jointly responsible data controllers. To access the IRES
Privacy Statement, please go to www.iresreit.ie.
5. We also provide property management services to certain owners’
management companies (“OMCs”) located in Ireland. This means that if you
are a member of any OMC we manage, your day to day dealings with the
OMC may take place through us. OMCs are data controllers in respect of
your personal information and you can exercise your data protection
rights against the OMC. We handle your personal information as the data
processor of the OMC. Inquire with your OMC for more information about
its privacy practices.
1. By submitting your personal data, you agree to this privacy
statement including with respect to the transfer, storing or other
processing of your data.
2. This Privacy Statement explains how we process information,
particularly personal data, that we receive or collect from or about
you. Please read the following carefully to understand our approach and
practices regarding your personal data and other information and how we
3. This Privacy Statement will apply in respect of all such
information, whether we are sole or joint data controller. When we refer
to our “services” in this policy, this includes the rental of
properties from IRES and other services provided by IRES.
4. We are a data controller for the purpose of the Irish Data Protection Acts 1988 and 2003.
5. We are jointly responsible with IRES for personal data that we
process on behalf of IRES, in particular personal data of its customers,
including tenants and prospective tenants of IRES.
6. We are also a separate independent data controller with respect to
any personal data we collect on our own behalf, such as with respect to
all the companies that we engage to provide services to us or with
respect to our employees.
1. Depending on the particular circumstances, we may collect and
process a range of different information about you. This can include
your name, gender, age, date of birth, address, phone number, email
address, mobile phone number, family status, occupation, income,
driver’s licence number, PPSN number (personal public service number),
financial information (such as bank account details) and information
about the properties you rent from IRES etc.. This list is not
exhaustive and we may sometimes need to collect additional information,
for example, as part of our authentication process when you want to
speak to one of our customer service personnel.
2. Some or all of the information that we collect or otherwise
process may be considered “personal data” under the Irish Data
Protection Acts 1988 and 2003. If such information is “personal data”,
then every reference in this Privacy Statement to “information” shall
also include “personal data”.
1. We may collect and process information about you in a number of ways, including:
2. If you choose not to provide certain information to us, IRES may
not process your rental application or be able to provide you with the
products or services you require and it may impact our ability to
respond to your needs.
1. We use your information for a range of different purposes, including:
For example, when you provide us with your personal data in
connection with a lease with IRES, you consent to us collecting,
utilising and disclosing your personal data in a manner necessary to
determine your suitability for, and administer and enforce, your lease.
1. The information we collect from you may be disclosed or
transferred in connection with operating our business, including, as
applicable, to our related companies (including CAPREIT Limited
Partnership), IRES REIT and its subsidiaries and certain OMCs. It may
also be processed by these companies and/or by our and their respective
employees and service providers. By submitting personal data, you agree
to this transfer, storing or processing of your personal data by us. In
addition, we may disclose your information to the following third
2. We may provide information to a third party when we believe in
good faith that we are required to do so for legal reasons; to protect
the security of our website and related technologies; to prevent and
minimise the effects of fraud; that this is necessary to prevent harm or
injury to us, our staff, or members of the public or; or otherwise to
protect our legitimate interests and our or IRES’ legal rights or the
interests of our respective customers.
1. We may store your information in hard copy or electronic format,
in storage facilities which we own and operate ourselves, or that are
owned and operated by our service providers. Some of the information
about you that we hold may be transferred to outside the European
Economic Area (EEA). We put in place appropriate measures to protect
your data when transferring data to companies outside the EEA and any
such transfers of personal data are undertaken in accordance with the
requirements of the Data Protection Acts 1988 and 2003. These third
countries may not provide the same level of protection as within the EEA
(for example, your right to have your data deleted when it is no longer
required). For instance, your information may be accessed or otherwise
processed by non-EEA national security or law enforcement agencies
without you being afforded rights of redress similar to those within the
2. By submitting your personal data, you agree to this transfer, storing or other processing.
We retain your personal data for so long as is reasonably necessary
with regard to the purposes for which it was collected or lawfully
further processed, or for so long as may be reasonably necessary in
light of our legal obligations.
1. We will take appropriate steps to ensure that your information is
treated securely and in accordance with this Privacy Statement. We seek
to ensure that we keep your personal data accurate and up to date.
However, you are responsible for informing us of any changes to your
personal data and other information (such as a change in contact
2. While we take these steps to maintain the security of your
information, the nature of the internet is such that we cannot guarantee
the security of the information you transmit to us electronically, and
any transmission is at your own risk. We store information you provide
to us on secure servers and deploy appropriate technical and
organisational security measures in the storage and disclosure of your
personal data to try to prevent unauthorised access or loss.
1. You have rights under the Irish Data Protection Acts 1988 and
2003. You have the right to ask us not to process your personal data for
marketing purposes. You also have the right to access information held
about you, and to request that we update, correct or delete any
inaccuracies in your personal data. You may also request that we cease
processing that is causing you harm. Your rights can be exercised in
accordance with the Data Protection Acts 1988 and 2003. Any data subject
access request may be subject to a statutory fee to meet our costs in
providing you with details of the information we hold about you.
2. With respect to your rights regarding any information for which we
and IRES are jointly responsible as joint data controllers, you may
contact either of us if you wish to exercise any of these rights.
3. If you want to exercise your data protection rights with respect
to any information held about you by an OMC or by us on behalf of an
OMC, you should contact your OMC. Inquire with your OMC for more
information in this regard.
Any terms not defined in this Privacy Statement have the meanings given to such terms in the Data Protection Acts 1988 and 2003.
From time to time, we may need to change this Privacy Statement. If
we do so, we will publicly post an updated version of our Privacy
Statement on this page and it will apply to all of your information held
by us at the time. Although we are not required to notify you
personally of changes, in some instances we may choose to do so (via
email or other method) or by posting a notification on our website.
Please continue to place emergency calls, work
orders and requests through your normal channels such as the site management
office. But, should you feel a need to escalate your concerns, please contact
the property manager IRES Fund Management Limited at Customerservice@iresfund.ie
If you have any questions, comments and requests regarding this
Privacy Statement or our management of your information and you should
address all correspondence to the Privacy Officer, IRES Fund Management
Limited, Unit 4B Lazer Lane, Grand Canal Square, Dublin 2, Ireland or
email@example.com. With respect to information that IRES and we are
joint data controllers, you should contact either of us if you have any
questions, comments or requests in relation to such information.
For more information about I•RES REIT or letting a Dublin apartment